Conflict Resolution Guide for Environmental Health Managers

The purpose of this guide is to provide a comprehensive overview of conflict resolution strategies for environmental health managers in local public health. Environmental health managers not only supervise staff and organizational activities, but they also interface with the general public.

Contents include actionable best practices for engaging with the public, along with case studies and discussion questions for environmental health managers to review with their staff.

This free guide can be used to accompany our recorded Conflict Resolution training.